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FAQ


FREQUENTLY ASKED QUESTIONS

REDTAIL GENTING

Where is RedTail Genting located at?

Zouk Atrium, Level G, SkyAvenue

How many type of gaming offer in RedTail Genting?

We have total 8 games available at the moment. There are:

Giant Beer Pong
Giant Jenga
Giant Shots and Ladders
Electronic Beer Pong
Pong Wall
Connect Four
Pool

Are there any screens for live broadcast of sports event? If yes, how many are there?

We have total 5 televisions in our outlet.

Is there free WiFi in RedTail Genting?

Yes, there is! Approach our on-ground staff for further information.

What are the operation hours?

Every day from 5pm-3am.

Do I have to pay for entry?

No entry fee needed.

How do I make table bookings/ VIP reservation?

You can email us at [email protected] or contact us at +6019-390 3738

REDTAIL KARAOKE

Where is RedTail Karaoke located at?

Zouk Atrium, Level G, SkyAvenue

How many rooms in RedTail Karaoke?

We have total 7 singing rooms can fit 2 – 20 pax.

Is there free WiFi in RedTail Genting?

Yes, there is! Approach our on-ground staff for further information.

Is RedTail Karaoke a smoke-free area?

We allow smoking in our premise.

What are the operation hours?

Every day from 5pm-3am.

Do I have to pay for entry?

Minimum spending is RM50 per person.

What is the minimum age requirement and dress code?

We welcome everyone!

How do I make table bookings/ VIP reservation?

You can email us at [email protected] or contact us at +6019-390 3738

ZOUK & EMPIRE

Club Admission

Kindly note that there are no pre-sale tickets for club gigs and entry tickets are only sold on the night itself, unless otherwise stated. Patrons will be required to present a valid photo ID (with recent photo) for entry. All patrons are required to be in proper attire for club entry and admission is at Management’s discretion only. Entry to each outlet is subject to club capacity.

Photography

No professional photography / videography will be allowed unless prior permission is given. Please note that we have in-house photographers and videographers for our club nights and events. Hence, all patrons entering Zouk agree to have their pictures taken unless otherwise stated.

Where is Zouk & Empire located at?

Zouk Atrium, Level G, SkyAvenue

What are the operating hours?

Zouk: Friday – Saturday, 11pm-3am

Empire: Wednesday – Saturday, 11pm-3am

What is the minimum age requirement and dress code?

Minimum entry age: 21 years old

Dress code: Stylist, smart casual.

Strictly no slippers and shorts are allowed.

What do I need to bring with me to enter the venue?

A valid Photo I.D.: Foreign or Local Passport, Malaysian Identity Card (I.C.)/ Driving License. All I.D. must be valid and Original I.D.s are accepted.

How do I make table bookings/ VIP reservation?

Phone lines are open during office hours between 10.00am till 7:00pm (Monday – Sunday)

Please call our reservation hotline at +6019-390 373

What items are prohibited in the club?

Zouk Genting operates at a zero tolerance drugs policy. Any person entering the premises is liable to a search, any illegal substances found on any customer will be handed over to the authorities. We aim to provide a safe, enjoyable environment to all our customers. Those who cause trouble in the venue will be dealt by our trained security or banned.

We have a very strict policy against controlled substances and offensive weapons. Anyone caught using or distributing controlled substances or carrying offensive weapons will be detained and handed over to the authorities.